Corporate Responsibility:
Bringing sustainability to business and protecting communities

What does corporate responsibility mean to us?

Corporate responsibility is at the heart of how we help our clients build their business while protecting people, communities, and the environment. It means fighting climate change, addressing social inequalities, and giving back to society. Combining our passion with advanced expertise, we design and deliver worldwide solutions for partners and communities to protect what matters, when it matters.

  • 39%


    in CO2 emissions from 2012 to 2019

  • 100%

    100%of electricity

    from renewable sources since 2018

  • € 12

    € 12billion

    of new green investments at Group level

Our values

Our core value, “One AXA”, means we pull together the best resources and expertise within the company worldwide for each project. That way, we can offer the innovative solutions you need to help your customers face their critical challenges. Integrity, passion, and strong ethical principles: our values also allow you to thrive as a more responsible company, a strong selling point today.

Since a long time AXA has been committed to sound professional ethics. We developed a Code of Ethics and Compliance that sets out the commitments each of us makes in our daily work. There is no conflict between high business performance and high standards of ethics, compliance and governance - on the contrary, they are all interconnected.

Persone sedute e in piedi in ufficio

Contributing to fighting climate change

At AXA Partners, we care deeply about the effects of climate change on society and the environment. From hurricanes to melting ice caps, climate change has a major impact on insurance claims. As part of our commitments to corporate and environmental responsibility, we invest in green assets, divest from polluting industries, and strive to develop greener products. We also manage our environmental footprint and are committed to decreasing our CO2 emissions with targets covering energy, business travel, water, paper, and waste.

Tecnico in ginocchio con pc acceso

Social inequalities and inclusion

Whether it’s promoting gender parity in senior leadership roles or improving the inclusion of workers with disabilities, we consider fighting social inequalities as part of our role as a socially responsible company. This means making special efforts in recruiting as well as ensuring the accessibility of our sites (physical and virtual). We want also to ensure that our solutions are as accessible and inclusive as possible by finding new ways to reach populations who do not usually have access to traditional insurance and by answering to the specific needs of our customers: disabilities, women entrepreneurs, youth, etc. Protecting people and enhancing their opportunities is at the heart of all we do.

Giving back to society

It’s not enough to offer products and services to the excluded. We also firmly believe in giving back to society in a broader sense. Our employees are enthusiastic participants in corporate philanthropy and volunteering, donating their time and skills with passion to key social projects. Their contributions include local community actions ranging from diversity and inclusion awareness to zero waste training for employees. Our philanthropic program, SOLIMED for example, aims at improving access to healthcare by providing much-needed equipment to under-supplied hospitals. With SOLIMED, we develop skill-based sponsorship, while having an impactful contribution on local communities. We want to foster solidarity by helping individuals, businesses, and societies to grow and thrive.

Mani sollevate che si stringono

AXA Partners: a long history of quality and caring services

We’ve been around for a long time. Our history stretches back almost 75 years with the creation of the first travel assistance company offering a medical repatriation service. This pioneering spirit lived on in 2015 with the creation of AXA PARTNERS. Today, our Credit and Lifestyle Protection helps individuals meet their financial obligations while maintaining their standard of living even in the face of adversity. Likewise, we also provide assistance in an emergency, sometimes on the other side of the world, to the customers of our business partners.

Mani che formano un cuore

AXA Hearts in Action

Our employees can support their local communities through AXA Hearts in Action, a global volunteering program acting mainly in the areas of exclusion, risk prevention, and environmental protection.
Our employees also participate in the AXA annual Corporate Responsibility Week by giving time and/or resources to help local charities and good causes. This special event honors the volunteers' commitment.