A concrete answer to health care concerns
We are by your side to protect what matters most
Lately, attention to health issues has grown further.
AXA Partners offers a wide range of health services to give your clients peace of mind in the event of illness or accident.
Our solutions fall under four main categories:
- healthcare services, including home care and teleconsultation;
- third party administration (TPA);
- out-of-pocket healthcare services. Optionally sold;
- preventive services for companies.
- 100,000
100,000medical cases
managed each year
- 1
1Million individuals
covered by AXA Partners’ Second Medical Opinion
- 69
69the Net Promoter Score
of teleconsultations in France (February 2021)

Solutions designed for every type of need
Your clients' needs vary according to the context in which they live, their age, their habits, etc. AXA Partners is committed to finding the best solution for your clients through a wide range of services.

A concrete response to health concerns
Angel is our personal health assistant in France that gives a seamless healthcare experience. This includes access to a pluridisciplinary team of doctors, as well as nurses, psychologists, dieticians and social workers, who provide answers to their health and insurance related questions. In addition, the team can organize services included in the health insurance plan, such as teleconsultations or arranging home care.
Second Medical Opinion
When a serious illness is diagnosed, or when a complicated surgery or troublesome treatment is recommended, Second Medical Opinion can confirm the diagnosis and proposed treatment. It is also possible to access the services of Foundation Medicine (part of the Roche Group) for genomic profiling of metastatic or locally advanced solid tumours.
A doctor at your side anytime, anywhere
Confronting health problems while travelling or when your trusted doctor is unavailable can be extremely stressful: not speaking the language, not knowing how to access appropriate medical care and being uncertain about the cost and effectiveness of treatment can be a traumatic experience. Teleconsultation provides you with an entire medical team of specialists you can count on.

Access to healthcare anywhere, anytime
Time saving, reassurance, tranquility, easy access. A global support, from a simple question to medical advice and prescription issuing. AXA was the first private company to launch remote medical consultations, accessible 24/7 to 5 million French (BonjourDocteur) and 500,000 Belgian customers (DoctorsOnline).
Our range of solutions

Stéphane Coulot
CEO AXA Partners Italia
Our objective is to create solutions that provide our customers with an entire ecosystem of highly added value services. When talking about health, considering the particularly complicated historical context in which we are living. Each of our actions becomes tangible as we move forward from Payer to Partner.