Accessibility

Statement

Inter Partner Assistance S.A., Rappresentanza Generale per l’Italia - Inter Partner Assistance Services S.r.l - AXA Partners, Sede Secondaria in Italia  - AXA France VIE S.A., Rappresentanza Generale per l’Italia – AXA FRANCE IARD S.A. - Rappresentanza Generale per l’Italia are committed to making its website accessible, in accordance with Law no. 4 of January 9, 2004. This accessibility statement applies to: https://www.axapartners.it

Compliance status: partially compliant

This website is partially compliant with the requirements set out in Appendix A of the UNI CEI EN 301549 standard due to the cases of non-compliance listed below.

Inaccessible content

The content listed below is not accessible for the following reasons: failure to comply with Law January 9, 2004, No. 4:

• C.9.1.1.1 - Not all non-text content presented to the user has a textual alternative that performs the same function.
• C.9.1.3.1 - In some cases, information, structure, or relationships conveyed by the page presentation cannot be programmatically determined (or are not available via text).
• C.9.1.3.5 - The purpose of some input fields that accept specific data is not communicated correctly to assistive devices or has not been implemented correctly.
• C.9.1.4.3 - The visual representation of text and images containing text does not always meet the required minimum contrast ratio, except for exceptions provided by the regulation (e.g., logos).
• C.9.1.4.11 - For some essential components, even in different states, the color contrast with adjacent elements does not exceed the 3:1 ratio.
• C.9.2.1.1 - Some functions cannot be used via keyboard (or similar input interface).
• C.9.2.2.2 - Some animations, flashes, scrolling, or auto-updating information started automatically, with a duration of more than five seconds or presented in parallel with other content, do not have mechanisms to stop or hide them.
• C.9.2.4.1 - There is no mechanism to skip blocks of content that repeat across multiple sections.
• C.9.2.4.3 - In some sections that can be navigated sequentially and where the navigation sequence affects their meaning and operation, some objects that could receive focus do not receive it in an order that maintains their meaning and functionality.
• C.9.2.4.4 - The purpose of some links cannot be determined from the link text or from the link text together with adjacent content.
• C.9.2.4.6 - Headings and/or labels do not sufficiently clarify content or functionality.
• C.9.2.4.7 - The focus indicator is not visible on some interactive elements.
• C.9.3.2.2 - When the user changes the setting of any interface component (input), a context change occurs.
• C.9.3.3.1 - In some cases, when an input error is automatically detected, the element in error is not identified and/or the error is not described via text.
• C.9.3.3.2 - In some cases, labels or instructions are not provided when the content requires input actions from the user.
• C.9.4.1.2 - In some cases, user interface components (including: form elements, links, and components generated by scripts...), name, role, states, properties, and values are not correct or set, or the user and their assistive technologies are not notified when these change.
• C.9.4.1.3 - In some cases, status messages are not presented to the user in a way that assistive technologies can interpret them without having to move the focus.

Drafting of the accessibility declaration

This declaration was drafted on 10/09/2025.

The assessment was carried out by third parties through objective and subjective analyses (see Article 3, paragraph 1, of the European Commission Implementing Decision EU 2018/1523).

The declaration was last reviewed on 10/09/2025, in compliance with the recommendation to periodically review (at least annually) the accuracy of the statements contained in this accessibility declaration.

Feedback and contact information

For reports and assistance regarding the accessibility of this website, users can contact the email address accessibilita.axapartners@axa-assistance.com. It is advisable to indicate "website accessibility www.axapartners.it" in the subject line of the request.

How to send reports to AgID

In the case of an unsatisfactory response or no response within thirty days to the notification or request, the interested party may submit a report to AgID, via PEC, at the following address: protocollo@pec.agid.gov.it

Website information

• date of publication: December 2019
• usability tests conducted: lighthouse extension basic test carried out in 2025
• CMS used for the website: Liferay

Information about the structure of Inter Partner Assistance S.A., General Representation for Italy:

• number of employees with disabilities in the administration: 7 (updated as of 31.12.2025)
• number of workstations for employees with disabilities: 0

Information about the structure of Inter Partner Assistance Services S.r.l.:

• number of employees with disabilities in the administration: 14 (updated as of 31.12.2025)
• number of workstations for employees with disabilities: 0

Information about the structure of AXA Partners, Secondary Office in Italy:

• number of employees with disabilities in the administration: 1 (updated as of 31.12.2025)
• number of workstations for employees with disabilities: 0

Informati about the structure of AXA France VIE S.A., General Representation for Italy:

• number of employees with disabilities in the administration: 0 (updated as of 31.12.2025)
• number of workstations for employees with disabilities:0

Information about the structure of AXA FRANCE IARD S.A. - General Representation for Italy:

• number of employees with disabilities in the administration: 0 (updated as of 31.12.2025)
• number of workstations for employees with disabilities: 0